Privacy Policy
01 Who We Are
The Venned Group 33 Lombard St, Toronto, ON, M5C 3H8, Canada Email: connect@vennedgroup.com Phone: +1 (647) 395-3015 Website: www.vennedgroup.com
The Venned Group (“we,” “our,” or “us”) is a leadership development and organizational consulting firm headquartered in Toronto, Canada. This Privacy Policy applies to all information collected through our website, services, programs, assessments, and any related communications.
02 What Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Full name, email address, phone number, and job title when you fill out a contact form, book a discovery call, or register for a program or event
- Organization name and role when you inquire about our services
- Payment information when you purchase a product such as the S.P.A.R.K. Assessment report (processed securely through Stripe — we do not store your payment details)
- Responses and answers submitted through the S.P.A.R.K. Assessment
- Messages, enquiries, and communications you send to us directly
Information Collected Automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent on each page, and referring URLs
- Cookie data and similar tracking technologies (see Section 07 — Cookies)
Information From Third Parties
- Data from LinkedIn, Meta (Facebook/Instagram), and Google when you interact with our ads or social content
- Information provided through HubSpot when you engage with our email communications
03 How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you have requested
- To deliver and administer our leadership programs, workshops, assessments, and coaching engagements
- To send you relevant communications about our services, resources, and events – only where you have given consent or where we have a legitimate interest in doing so
- To process payments securely for purchased products and services
- To improve our website, services, and content based on how visitors interact with them
- To run targeted advertising campaigns on LinkedIn, Meta, and Google to reach organizations that may benefit from our services
- To comply with legal obligations under Canadian and applicable international law
- To protect the security and integrity of our business and website
We do not sell your personal information to any third party. Ever.
04 Legal Basis For Processing (GDPR)
For individuals located in the United Kingdom or the European Economic Area, we process your personal data on the following legal bases:
- Consent – where you have explicitly opted in to receive communications from us
- Contractual necessity – where processing is required to deliver a service you have engaged us for
- Legitimate interests – where we have a genuine business reason to process your data that does not override your rights (for example, improving our services or conducting retargeting advertising)
- Legal obligation – where we are required by law to process or retain your data
You have the right at any time to withdraw consent, object to processing, or request that we stop using your data for direct marketing purposes.
05 How We Share Your Information
We do not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:
Service Providers, We work with trusted third-party service providers who process data on our behalf. These include:
- HubSpot – CRM and email marketing platform (data stored on HubSpot servers; subject to HubSpot’s privacy policy)
- Stripe – Secure payment processing (we never store your full payment card details)
- Google Analytics – Website analytics and performance tracking
- LinkedIn – Advertising, audience tracking, and retargeting
- Meta (Facebook/Instagram) – Advertising, audience tracking, and retargeting
- Calendly or equivalent – Discovery call scheduling
All service providers are contractually required to handle your data securely and in accordance with applicable privacy law.
Legal Requirements We may disclose your information if required to do so by law, court order, or governmental authority — or to protect the rights, property, or safety of The Venned Group, our clients, or others.
Business Transfers In the event of a merger, acquisition, or sale of The Venned Group, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website before any such transfer.
06 Data Protection
We retain your personal information for as long as necessary to fulfill the purposes described in this policy – or as required by law. Specifically:
- Contact and enquiry data – retained for 3 years from the date of last contact
- Client engagement data – retained for 7 years to comply with Canadian tax and business record requirements
- S.P.A.R.K. Assessment data – retained for the duration of your account and up to 2 years after last activity
- Marketing and newsletter data – retained until you unsubscribe or request deletion
You may request deletion of your data at any time by contacting us at connect@vennedgroup.com. We will action all deletion requests within 30 days.
07 Cookies
Our website uses cookies and similar tracking technologies to improve your experience and analyze how visitors interact with our content.
Types of cookies we use:
- Essential Cookies – Required for the website to function properly. These cannot be disabled.
- Analytics Cookies – Used by Google Analytics to track page visits, session duration, and user behaviour on our site. This data is anonymized and aggregated.
- Marketing Cookies – Used by LinkedIn and Meta to track ad performance and build retargeting audiences based on your visits to our site.
- Preference Cookies – Used to remember your settings and preferences across visits.
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect how our website functions.
08 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
For Canadian Residents (PIPEDA)
- The right to access the personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to withdraw consent for the use of your data
- The right to file a complaint with the Office of the Privacy Commissioner of Canada
For UK and EEA Residents (GDPR / UK GDPR)
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure (“right to be forgotten”)
- The right to restriction of processing
- The right to data portability
- The right to object to processing
- The right to lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at connect@vennedgroup.com. We will respond within 30 days.
09 Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration. These measures include:
- Encrypted data transmission via SSL/TLS across our website
- Access controls limiting who within our organization can view personal data
- Regular review of our data handling practices and third-party service providers
- Secure payment processing via Stripe – we never store full payment card details on our servers
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we commit to notifying affected individuals promptly in the event of a data breach.
10 International Data Transfers
The Venned Group is headquartered in Canada. If you are accessing our services from the United Kingdom, European Economic Area, or any other jurisdiction outside Canada, please be aware that your data may be transferred to and processed in Canada and the United States (where some of our third-party service providers operate).
Where data is transferred outside of the EEA or UK, we ensure appropriate safeguards are in place – including standard contractual clauses approved by relevant data protection authorities.
11 Children's Privacy
Our services are directed exclusively at business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted personal information to us, please contact us at connect@vennedgroup.com and we will delete it promptly.
12 Third-party Links
Our website may contain links to third-party websites, platforms, or resources. This Privacy Policy applies only to The Venned Group’s website and services. We are not responsible for the privacy practices of any third-party sites and encourage you to review their policies before submitting any personal information.
13 Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page and notify registered users by email where appropriate.
We encourage you to review this policy periodically to stay informed about how we protect your information.
14 Contact Us
Questions, requests, or concerns about this Privacy Policy?
Reach out to us directly:
The Venned Group Privacy Enquiries 33 Lombard St, Toronto, ON, M5C 3H8, Canada Email: connect@vennedgroup.com Phone: +1 (647) 395-3015
We will respond to all privacy-related enquiries within 30 days.
